This training combines and covers materials from the following courses:

Course 20687: Configuring Windows 8.1

Course 20688: Supporting Windows 8.1

Duration: 80 hours

 

Course 20687: Configuring Windows 8.1

Overview

This Course is hands-on practice administering and configuring Windows 8.1 .You will learn the skills you need to administer Windows 8.1 in a Windows Server domain environment and also provide secure, managed access to users from their non-domain joined Windows devices. You will learn how to install and customize Windows 8.1 operating systems and apps, integrate and control access to domains and cloud services, and migrate and synchronize settings across multiple devices. In addition, you will learn how to implement mobile security and customize configurations using Windows management tools including Group Policy and Windows PowerShell cadets. You will also learn how to configure user settings and profiles, local and remote network connectivity, Client Hyper-V, virtual apps, and Internet Explorer 11. Finally, you will learn how to optimize security and provide controlled access from Windows 8.1 PCs and devices to specified resources through Workplace Join services and Work Folders.

Duration: 40 hours

Course Outline

Module 1: Configuring Network Connectivity

  • Configuring IPv4 Network Connectivity
  • Configuring IPv6 Network Connectivity
  • Implementing Automatic IP Address Allocation
  • Implementing Name Resolution
  • Implementing Wireless Network Connectivity

Module 2: Configuring Resource Access for Domain-Joined and Non-Domain Joined Devices

  • Configuring Domain Access for Windows 8.1 Devices
  • Managing Non-Domain Devices
  • Configuring Workplace Join
  • Configuring Work Folders

Module 3: Implementing Network Security

  • Overview of Threats to Network Security
  • Configuring Windows Firewall
  • Securing Network Traffic
  • Guarding Against Malware

Module 4: Windows 8.1 in an Enterprise Network Environment

  • Managing Windows 8.1 in an Enterprise Environment
  • Overview of Windows 8.1

Module 5: Installing and Deploying Windows 8.1

  • Preparing to Install and Deploy Windows 8.1
  • Installing Windows 8.1
  • Customizing and Preparing an Image for Deployment
  • Volume Activation for Windows 8.1

Module 6: Managing Profiles and User State in Windows 8.1

  • Managing User Accounts and Profiles
  • Configuring User State Virtualization
  • Migrating User State and Settings

Module 7: Tools Used for Configuring and Managing Windows 8.1

  • Tools Used to Perform Local and Remote Management of Windows 8.1
  • Using Windows PowerShell to Configure and Manage Windows 8.1
  • Using Group Policy for Management

Module 8: Managing Disks and Device Drivers

  • Managing Disks, Partitions, and Volumes
  • Maintaining Disks, Partitions, and Volumes
  • Working with Virtual Hard Disks
  • Installing and Configuring Device Drivers

 Module 9: Configuring File, Folder, and Printer Access

  • Managing File and Folder Access
  • Managing Shared Folder Access
  • Configuring File and Folder Compression
  • Overview of SkyDrive
  • Managing Printers

Module 10: Securing Windows 8.1 Devices

  • Authentication and Authorization in Windows 8.1
  • Implementing Local Policies
  • Securing Data with EFS and BitLocker
  • Configuring User Account Control

Module 11: Configuring Applications for Windows 8.1

  • Application Deployment Options in Windows 8.1
  • Managing Windows Store Apps
  • Configuring Internet Explorer Settings
  • Configuring Application Restrictions in the Enterprise

Module 12: Optimizing and Maintaining Windows 8.1 Computers

  • Optimizing the Performance of Windows 8.1
  • Managing the Reliability of Windows 8.1
  • Managing Software Updates in Windows 8.1

Module 13: Configuring Mobile Computing and Remote Access

  • Configuring Mobile Computers and Device Settings
  • Overview of Direct Access
  • Configuring VPN Access
  • Configuring Remote Desktop and Remote Assistance

Module 14: Recovering Windows 8.1

  • Backing Up and Restoring Files in Windows 8.1
  • Recovery Options in Windows 8.1

Module 15: Configuring Client Hyper-V

  • Overview of Client Hyper-V
  • Creating Virtual Machines
  • Managing Virtual Hard Disks
  • Managing Checkpoints

Course 20688: Supporting Windows 8.1

Overview

This course provides students with the knowledge and skills you need to support the Windows 8.1 operating system and solve technical troubleshooting problems in a Windows 8.1 and Windows Server 2012 R2 networking environment. You will learn how key components of the Windows Operating system work in order to aid in troubleshooting system problems. How to identify and resolve issues with networking, Windows Store apps, security, group policy, Internet Explorer, remote access, and support of mobile devices.

Duration: 40 hours

Course Outline

Module 1: Troubleshooting Group Policy

  • Overview of Group Policy Application
  • Resolving Client Configuration Failures and GPO Application Issues

Module 2: Troubleshooting User Settings

  • Troubleshooting Sign-in Issues
  • Troubleshooting the Application of User Settings

Module 3: Configuring and Troubleshooting Remote Connectivity

  • Troubleshooting VPN Connectivity Issues
  • Troubleshooting NAP Issues
  • Troubleshooting Direct Access

Module 4: Implementing a Troubleshooting Methodology

  • Overview of Windows 8.1
  • Overview of Troubleshooting Steps

Module 5: Troubleshooting Startup Issues

  • Overview of the Windows 8.1 Startup Recovery Environment
  • Troubleshooting Startup Settings
  • Troubleshooting Operating System Services Issues
  • Recovering Bit Locker-Protected Drives

Module 6: Troubleshooting Hardware and Device Drivers

  • Overview of Hardware Troubleshooting
  • Troubleshooting Physical Failures
  • Troubleshooting Device Driver Failures
  • Monitoring Reliability
  • Configuring the Registry

Module 7: Troubleshooting Remote Computers

  • Using Remote Desktop
  • Using Remote Assistance
  • Removing with Windows PowerShell

Module 8: Resolving Network Connectivity Issues

  • Determining Network Settings
  • Troubleshooting Network Connectivity Issues

Module 9: Troubleshooting Resource Access within a Domain

  • Troubleshooting File Access Issues
  • Troubleshooting File Permissions Issues
  • Troubleshooting Printer Access Issues

Module 10: Configuring and Troubleshooting Resource Access for Clients That Are Not Domain Members

  • Configuring Workplace Join
  • Configuring and Troubleshooting Work Folders
  • Configuring and Troubleshooting OneDrive Access

Module 11: Troubleshooting Applications

  • Troubleshooting Desktop App Installation Issues
  • Troubleshooting Desktop Apps
  • Managing Windows Store Apps
  • Troubleshooting Internet Explorer
  • Implementing Client Hyper-V

Module 12: Maintaining Windows 8.1

  • Managing Windows Activation
  • Monitoring and Configuring Performance Options in Windows 8.1
  • Protecting Windows 8.1 from Malware and Viruses
  • Applying Application and Windows Updates

Module 13: Recovering Windows 8.1

  • File Recovery in Windows 8.1
  • Recovery Options in Windows 8.1

Certification & exams

Earning an MCSA: Windows 8 certification qualifies you for a position as a computer support specialist.

This training maps to the following two certification exams

Exam 687: Configuring Windows 8.1

Exam 688: Supporting Windows 8.1

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